Support

Frequently asked questions

Use this page to enter frequently asked questions about your products and services. Click the Edit Page button to customize this page with your questions.

WHY CANT I SEE MY CAMERAS FROM MY PHONE?
WHY IS MY SYSTEM SHOWING VIDEO LOSS?
HOW TO I PLAY BACK?
HOW DO I SAVE FOOTAGE?
WHERE DO I CHANGE MY PASSWORD?
HOW DO I ADD NEW USERS?
WHY CAN'T I HEAR MY AUDIO?
WHERE DO I GO TO CHANGE MY RECORDING OPTION FROM MOTION ONLY TO CONTINUES OR VISA VERSA?